Finance teams have used the four-eyes principle for a long time: above a certain amount, a second person signs off. It is simple, it catches mistakes, and it makes fraud harder.
When we started putting agents into business software, we found that the same rule fits them well. An agent is fast and tireless, and it is also the kind of colleague you want a second pair of eyes on.
In Smartacy every person has an approval limit. Owners have none, admins approve alone up to SAR 500,000, finance up to SAR 100,000 and operations up to SAR 20,000. Above your limit, the action waits for someone with a higher one. Agents follow the same path.
The agent prepares. A person decides. A second person checks when the money is large.
Owners can add one more control: a cap on how much is paid to any one party in 24 hours, whoever makes the payments. Past it, each further payment waits for a second person.
None of this slows routine work down. Most actions fall under the limits and simply happen. The decision inbox fills only with the things that deserve a person's attention.